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FREQUENTLY ASKED QUESTIONS

Behind the camera at MOakley Studios
  • Do you have your own studio?
    Yes - I am lucky enough to have a purpose built Studio/Office space at my home in Birmingham, UK.
  • How far in advance do I need to book?
    I recommend you book at least one month in advance to avoid disappointment. My diary does book up quite quickly, but also it gives us the perfect amount of time to discuss your requirements, source any specific prop requests and make sure we’re properly prepared before your photoshoot takes place.
  • How much do you charge?
    I offer a range of photography services. You will find more information on the Services page. For a specific quote please get in touch via the Contact page and give a clear description of what you are looking to achieve. Here's the best bit - My rates will always include Photography, Product styling and Editing.
  • Can I attend the photoshoot?
    The remote product photography service allows you to simply post out your products and I will take care of the rest. The convenient, flexible service means we are not limited by distance and you can spend that extra time continuing to run your business.
  • Who owns the copyright?
    The images you receive are the property of MOakley Studios. (Unless otherwise agreed in writing by both parties for an increased fee) MOakley Studios grants, the client, unlimited use of the images received to promote their brand. This includes printing, website use and/or social media. However, manipulating these images, re-selling or giving use of these images to a third party without credit or prior consent is strictly prohibited.
  • Do I need to provide props?
    Here at MOakley Studios I have access to a large selection of lifestyle props. You are more than welcome to include specific props in your delivery or make specific prop requests prior to your photoshoot taking place. I will do my very best to meet your requirements.
  • When do I send my products to you?
    Products must be supplied to MOakley Studios at least a week before your photoshoot is due to take place. Products must be received in a suitable condition i.e. clean, and free from damage. If products require cleaning, repair or extra retouching during the editing process due to marks, creased labels etc...you may incur an additional charge.
  • How will I receive the images?
    7 days after your photoshoot takes place you will get the opportunity to view your images via your own personal gallery. You will then have 7 days total to select your favourite images and notify me of your selection.
  • Can amendments be made?
    When you receive your images via the Shootproof link please review and notify me ASAP should you wish to request amendments. Please note requesting amends may incur additional fees. I will of course do my upmost to make sure you are 100% happy with the final results.
  • How is payment made?
    A 25% deposit is required at the time of booking to secure your photoshoot date. Your final invoice will then be sent on the day you make your image selections, you have 14 days to pay the invoice in full. Payments made after the 14 days will incur a fee. Once your final payment has been made you will then receive your zip file. This means as soon as you receive your images you can start using them on your website and socials without delay.
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